ABOUT US > F.A.Q.

Frequently Asked Questions (F.A.Q.)

How often do you update your sale items?
We scan all of the major skiing and snowboarding online shopping sites daily looking for deals.

Can you help me with decisions on resorts, equipment, etc?
Sorry, we are only a online news service only. We don't provide our opinion or provide feedback on resorts, equipment or any services listed on this website.

If I see a deal, can I email you information on the sale?
Sure, but there is no guarantee that we will list the sale or promotion on any of our web pages. Sale information may change by the time we receive the email as well. There is NO compensation for emailing any sales or promotional items to the Skiheart.com website.

Why do some of the links not work correctly?
When Skiheart posts the links for sales, product manufacturers, resort websites or other third party websites, we check the links for errors, but all links are subject to change based on the merchant or manufacturer who may change the website link to their site. Sometimes product is sold out and the vendor eliminates or changes the link that includes the sale.

Do you sell any products on your site?
No. Skiheart doesn’t sell any products on its site. We search the web and post information to help our viewers. We are an online news service only.

How do I buy a product through your website?
On most of our web pages we include the vendor name, information about the sale and a hyperlink to the item or items that are on sale. Just click on the link to find out how to buy the product through the merchant. Again, we aren’t selling these items, we just direct you to the merchant who has the sale. All questions about shipping, payment methods, or orders should be directed to the merchant who sold you the product.

How do you find or pick sales items?
We search the web for deals on skis, snowboard, gear, clothes, etc. for great deals on products. We don’t guarantee that these are the lowest prices, but just try to find the best deals we can. Plus, some deals sometime expire after we list them. Again, this is an online news service only and we try our best to list those sales in a timely basis.

How do you pick the retail merchants listed on your site?
We search the web for sites that have the greatest selection of products and services and list their sites. We don’t guarantee products or services from any of these merchants. We just compiled a list of some of the sites we like to use. In addition, some merchants are able to purchase advertising banner ads or links on our web site to increase their exposure or to help sell their product or service.

Why is the price different on your site and the merchant website?
We check each item's originial and sale price before the item is listed on our site. However, items on sale can change quickly based on the merchant’s decisions. If you see a deal that’s no longer listed, just shoot us an email and we’ll update or delete the deal as soon as possible.

Where is SkiHeart located?
Skiheart Inc. is located in beautiful Ambler, Pennsylvania. Our mailing address is:
Skiheart Inc., PO Box 181, Ambler, PA 19002-0181. Phone: (215) 703-SKIS. Fax: 215.540.8929

How do I contact Skiheart?
We welcome your feedback. Please contact us here: admin@skiheart.com